What does it mean to be a Howarth Timber Internal Sales Executive?
We have an exciting opportunity for a Regional Internal Sales Executive to join our fast-paced Eastern Regional Sales Office, based within our Doncaster branch. Reporting to the Regional Sales Office Manager, you’ll drive sales and gross margin performance by building lasting relationships with existing customers and proactively winning new business.
Putting people at the heart of what we do
With more than 185 years’ trading experience, the Howarth Timber Group has grown to provide not only the widest range of products, but expertise, service and knowledge you can rely on.
With a nationwide network of branches supplying timber and building materials, plumbing/heating materials, kitchens, bedrooms and bathrooms and a dedicated manufacturing division supplying timber engineering services, the Howarth Timber Group is focused on providing market leading choice, quality, service and value.
Built on a passion for service and people, we strive to set the highest standards in the quality of our products, in the continuity of supply and in every aspect of customer service and support. Quality products and processes are what drive our passion, but people are central to everything we do and it’s thanks to our loyal workforce that we’ve built a strong and successful business.
Regional Internal Sales Executive role responsibilities
• Develop trusted relationships with a portfolio of major customers.
• Acquire a thorough understanding of key customer needs and requirements.
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
• Ensure the correct products and services are delivered to customers in a timely manner.
• Serve as the link of communication between key customers and internal teams.
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
• Play an integral part in generating new sales that will turn into long-lasting relationships.
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
• Managing yourself to ensure that every sales lead, enquiry, and quotation is followed up effectively.
• Sets a vibrant tone for sales on a daily basis.
• Ensure sales and gross margins are maximised.
• Be aware of all sales opportunities and gather information from customers and competitors that my influence or help our company.
• Ensure you always exceed our customer’s expectations by dealing with them professionally, whatever their enquiry.
• Be aware of the change in market conditions and continue to develop your product knowledge.
• Work closely with suppliers and develop relationships with representatives of our suppliers and work closely with them to create opportunities to influence or help our company.
• To work in line with company policies and procedures.
What are the requirements to be part of our team?
• Excellent customer service skills and experience; knowing what great service feels like to our customers is really important to us
• Strong telephone experience and excellent face-to-face communication skills
• Previous sales experience with a commercially-driven attitude along with product knowledge relevant to our industry sector
• A high level of accuracy and attention to detail
• A flexible attitude
Why choose Howarth Timber & Building Supplies for your next role?
Howarth Timber Group is proud to have been officially recognised in The Sunday Times Best Places to Work 2026! 🎖
We are a family-owned company, with a desire to provide colleague benefits that are truly valuable. Benefits include:
• Competitive salary
• 31 days’ holiday, inclusive of Statutory Bank Holidays
• Opportunity to buy up to 5 additional days’ holiday per annum or sell up to 3 days’ holiday per annum
• Colleague referral bonus scheme — if you refer someone for an HGV Driver role and they successfully complete their probationary period, you’ll receive a £500 bonus. T&Cs apply.
• Length of service awards
• Cycle to work scheme
• Contributory pension scheme
• Company sick pay
• Enhanced maternity and paternity pay
• Employee Assistance Programme, (inc 24/7 helpline, remote GP appointments, counselling sessions, legal, debt and life management advice line)
• Benefits Hub (inc discounts on gift cards, travel, cinema tickets, amongst others)
• Colleague Merchant Branch discount
• Opportunity to participate in a volunteering role for one working day per year – fully paid by the Company
• Excellent training and development
Get in touch
Internal applicants should put their application in writing enclosing their CV to Emily Flinders, Regional Sales Office Manager, by email to eflinders@howarth-timber.co.uk